Catholic Connect Matrimony will not refund any payment to any member for any reason whatsoever except in the case of an error on Catholic Connect Matrimony’s part. Catholic Connect Matrimony will not refund any member who has decided that they no longer wish to use Catholic Connect Matrimony. A refund cannot be given in part or in whole for any subscription used or not used by any member for any reason. Users who wish to cancel their subscription are not permitted to seek a partial or full refund for any reason. Please read the full terms of our refund policy below. Agreeing to our terms and conditions when you create an account with Catholic Connect Matrimony means you agree to our refund policy.

(a) Anyone found to be using the Catholic Connect Matrimony website under the age of 18 will be banned immediately without a refund.

(b) You agree to include factual information about yourself which is a true and accurate representation of yourself. You may NOT use fake pictures (actors, actresses, models, or any person who is not the actual member). Any misleading or untruthful personal information, such as misrepresented age, location, country of residence, country of origin, religion, height, weight, and any other item of personal description, can result in a permanent ban without a refund.

(c) Abuse towards staff will NOT be tolerated in any way, shape, or form, and will result in a permanent ban without a refund.

(d) It is your responsibility to communicate with members in a polite, respectful manner. Rude, offensive, filthy, disgusting, or vulgar messages, or any other inappropriate messages, will result in a permanent ban without a refund.

(e) A refund cannot be given on the basis of members choosing not to correspond with you. Reasons for members failing to contact you include: poorly written profile, personal preferences that do not match yours, your profile may not be appealing to others, your personal circumstances may mean your profile is not of interest to others, etc. This is by no means an exhaustive list, but in all such cases, you cannot be refunded.

(f) It is your responsibility to cancel your membership when you are no longer interested in being a member of Catholic Connect Matrimony. Catholic Connect Matrimony will not refund any members who have failed to do so.

(g) Please note that all members of Catholic Connect Matrimony – whether free or paid – must adhere to the rules mentioned in these terms and conditions. Failure to do so can result in a ban without a refund.

(h) Profiles are approved within 24 hours, and any profiles deemed suspicious or fraudulent will be rejected immediately with a permanent ban and no refund.

(i) You will not engage in gathering personal information such as email addresses, telephone numbers, addresses, financial information, or any other kind of information from our members.